Monday, 8 December 2014

What does the future of the bank branch hold?

NCR video ATM ©NCR
Is the branch dead? On evidence of the RBR Branch Transformation event held in London, the answer is a resounding no. Banks from around Europe lined up to discuss how they are transforming their branch experience to meet the demands of the modern retail customer, and while the consensus is that branch networks are shrinking, the branch remains integral to customer acquisition and retention, as well as for generating product sales.

Tuesday, 2 December 2014

Moral tax evasion?

Jean-Claude Juncker
Is it right to minimise your tax bill legally? Should you ignore incentives inadvertently built into complicated tax systems and effectively volunteer more assets to the government, to spend according to its own political priorities?