Video banking: the best of both worlds

OK, so video banking is not the latest trend, and a number of banks around the world have been offering it for some time now (the Polish market has been particularly prolific – think Idea Bank, Alior Bank, ING and Raiffeisen). 

It is a very important channel – as it offers actual human contact in the increasingly faceless mobile banking world and thus shouldn’t be neglected.

It combines the best of both worlds – modern technologies and human interaction.

Dear banks, social media doesn’t have to be scary

Dear Banks,

How's it going? If you're reading this, you must be on social media, or you're at least checking the internet. That's great.

I've been meaning to write this letter for a long time. The first thing you should know is that I think you're really important. Sure, I might like to joke about banker's hours and bailouts, but the truth is, the alchemical process that turns pay cheques into cash has always inspired me. And I'm not alone.

Banking and financial services technology world, unite!

IBS Intelligence has launched a new global platform – IBS Chat – dedicated to increasing conversation and knowledge sharing within the financial services industry as a whole.

IBS Chat aims to bring industry participants together to exchange views and ideas, ask and answer questions on all matters relating to banking and financial services technology.