Gotta Catch ‘em All: Pokémon Go and the Banking Industry

If you had told us that you had never heard of Pokémon Go, especially after the month and a half the new application from Nintendo has had, we at IBS Journal wouldn’t believe you. The alternative reality game has had children and adults alike enraptured, following their phones around outside hoping to catch elusive Pokémon at local landmarks.

Explosive would be the right word to describe just how much of a phenomenon Pokémon Go has become overnight. Not only has it been downloaded in record numbers, but it is being used more often per day than the most popular apps of all time. The app almost has as many daily users as Twitter and the search term “Pokémon Go” and its derivatives have overtaken the most entrenched top Google searches, including those for pornography.

Reality check: What has brought Android Pay to Europe?

Should cash be abolished? To further fan the flames of the debate, Google has dared to step across the pond and launch Android Pay in the UK – the first European country that the service will be available. 

Eight banks and eleven retail chains are being supported by MasterCard to participate in the launch. It’s a strong line-up but how does Android Pay compare with its competitors Apple Pay and Samsung Pay?

Video banking: the best of both worlds

OK, so video banking is not the latest trend, and a number of banks around the world have been offering it for some time now (the Polish market has been particularly prolific – think Idea Bank, Alior Bank, ING and Raiffeisen). 

It is a very important channel – as it offers actual human contact in the increasingly faceless mobile banking world and thus shouldn’t be neglected.

It combines the best of both worlds – modern technologies and human interaction.

Do we need the digital-only bank?

Post-crisis a lot of people don’t trust banks. You can’t really blame them, it’s just the way things are now. That mistrust hasn’t stopped people using their banks, of course – where else would they keep their money? Apart from stuffing it into the mattress there isn’t much choice.

Never fear, those of you clamouring for a different way to do banking (raise your hands – anyone?), as a wave of digital-only banks have arrived to save the day.

SIA Expo 2014: the inside track

Panel discussion at SIA Expo 2014

The main theme of this year's SIA Expo conference in Milan was that we are moving towards a more digital world, enforced with the strapline: 'Don't worry, be digital'. Although the majority of Italian citizens believe their country lags behind the rest of Europe in digital payments, speakers were keen to explore how attitudes could be changed in the country. The event focused on payments, mobile technology and innovation in the financial services space and was organised by Italy-based service provider, SIA.

Branches and mobile banking: do you need both?

© www.visionaustralia.org

One of the discussions at the Payments Knowledge Forum, which took place in London last week, was whether or not both branches and mobile banking are needed? While there were plenty of good arguments for both sides of the debate, the main common point was consumer experience. Consumers want to have an enjoyable banking service that is easy to use and consistent, whatever the channel. Robert Johnston, marketing director at NCR, said that a key differentiator from one company to another is the quality of consumer experience, more so than the products that are on offer. 

Why are P2P payments slow on the uptake in the US?

© www.zafin.com

After speaking with Chris Burfield from FIS about the vendor’s recent person-to-person (P2P) payments project at US-based Everbank, a question arose: why are these types of services slow on the uptake in the US?

SAP Financial Services Forum: The inside track

This week’s SAP Financial Services Forum in London was a reminder of the supplier’s strengths and weaknesses in this sector. It was also a reminder of just how far SAP has moved in the last few years from its Walldorf and ERP centricity. In part through some major acquisitions, of course, it is now far more diverse and international than it was, with this also a key reason for almost ten per cent of its revenues now coming from the financial services sector.