Rising to the challengers

Challenger banks have been a black cloud looming over the “big four” for the past few years. The traditional High Street banks have been braced for these challengers to shake things up and create an entirely new environment, just as budget airlines did to the aviation industry in the nineties. And with the UK’s FCA keen to see consumers benefit from “effective competition” for regulated financial services, the time seems right.

While those working in the industry are tracking every move of the challengers and what they offer, this awareness has yet to filter down to customers. With the big four still holding over 90% of the UK market, and consumer awareness of challenger brands failing to gain momentum, is the impending shake-up going to happen, and if so, when?

Mondo gets the public Beta blues

Who’d be a challenger bank, eh? Getting that cool digital offering to market is a long and winding road with many a treacherous turn as mobile-only newcomer Mondo has been finding out. Earlier this month, it was forced to reboot a crowdfunding initiative after an initial demand for participation overwhelmed Crowdcube’s servers.

And now the startup (tagline: Finally, a bank as smart as your phone) has been experiencing teething problems following the launch of a public Beta, inviting iPhone users across the UK to download its app from the App Store.

Do we need the digital-only bank?

Post-crisis a lot of people don’t trust banks. You can’t really blame them, it’s just the way things are now. That mistrust hasn’t stopped people using their banks, of course – where else would they keep their money? Apart from stuffing it into the mattress there isn’t much choice.

Never fear, those of you clamouring for a different way to do banking (raise your hands – anyone?), as a wave of digital-only banks have arrived to save the day.

How important is a modern core banking system, really?

With an ever-increasing stream of digital-only banks springing up around the world, IBS Intelligence ponders how vital is it for these tech-savvy banks to have genuinely modern core systems?